Customs clearance
Every international shipment has to pass customs, at departure and at arrival. Missing or incorrect documents cause delays and extra costs. DTA Logistics handles customs clearance as part of your shipment, for air, sea and road freight.
Export customs declaration at origin
Import customs declaration at destination
Checking the documents before the goods leave
Coordination with customs if questions come up
Commercial invoice with value, currency and Incoterm
Packing list with weights and dimensions
Transport document (air waybill or bill of lading, we prepare it)
For some goods additional certificates or permits
When goods leave the EU, they need an export declaration. Once customs releases the goods and they have left the EU, the export is confirmed electronically. This confirmation is your proof for a VAT-free export delivery, so keep it with your records.
When goods arrive from outside the EU, they are declared for release into free circulation. Customs duty and import VAT are calculated on the customs value, which is usually the value of the goods plus transport and insurance costs up to the EU border.
Companies need an EORI number to deal with customs in the EU. Without it, no customs declaration can be filed in your name. In Austria, the number is issued by the customs authority.
Every product has a customs tariff number (HS code). It determines the duty rate and whether licences or certificates are needed. If you are unsure which number applies, ask us before the goods are shipped.
Under EU trade agreements, goods of preferential origin can enter the partner country at reduced or zero duty. This requires proof of origin, for example a statement on origin on the invoice.
The Incoterm agreed between buyer and seller defines who is responsible for export and import clearance and who pays duties and taxes. With EXW, the buyer takes care of almost everything, including export clearance. With DDP, the seller pays the import duties and taxes at destination.
Check the Incoterm before you ship. It avoids surprises when the goods arrive and nobody feels responsible for the clearance.
Send us your invoice and packing list before the shipment departs. We check the documents and tell you what is missing.
Request a quote →The EORI number identifies your company towards customs in the EU. You need it as soon as your company exports goods from the EU or imports goods into the EU.
That depends on the agreed Incoterm. Usually the importer pays. With DDP, the seller has agreed to pay duties and taxes at destination.
The most common reasons are incomplete or unclear invoices, missing certificates or permits, and customs inspections. Complete documents sent early prevent most delays.
Usually a commercial invoice with value, currency and Incoterm, a packing list and the transport document. Some goods also need certificates, permits or a proof of origin.
Shipping across a border?
Tell us what you ship and where. We include customs clearance in your quote.
